Legal notice

Last Updated: August 13, 2026

This Legal Notice provides information about the business operating the zodesk website, its contact details, and the designated grievance officer responsible for handling consumer grievances.

1. Business Information

Brand Name: zodesk
Legal Trade Name: SADHU RAHULKUMAR RAMESHBHAI
Legal Business Name: zodesk

Registered / Principal Business Address

4033, Beside Central Bank, Naroda Road,
Saijpur Bogha,
Ahmedabad, Gujarat – 382345, India

Website: https://zodesk.tech

Customer Support Email: support@zodesk.tech

Customer Support Contact: +91 9427074890

2. Nature of Business

zodesk is a 3D-printing and product-design brand offering a range of 3D-printed products, including lamps, stands, clocks, keychains, key holders, board games, desk accessories, decorative products, and other unique designs.

Our products are designed and/or manufactured using 3D-printing technology and are sold directly to customers through our website.

3. Customer Support

For questions or assistance relating to orders, products, payments, shipping, delivery, replacements, refunds, cancellations, or other customer-service matters, customers may contact us through:

Email: support@zodesk.tech
Phone: +91 9427074890

For order-related enquiries, customers are requested to provide their order number along with relevant details so that we can assist them efficiently.

4. Grievance Officer

In accordance with applicable laws and regulations, zodesk has designated a Grievance Officer for handling consumer grievances.

Name: SADHU RAHULKUMAR RAMESHBHAI
Designation: Grievance Officer
Email: grievance@zodesk.tech
Contact Number: +91 9427074890
Address: 4033, Beside Central Bank, Naroda Road, Saijpur Bogha, Ahmedabad, Gujarat – 382345, India

Customers may contact the Grievance Officer for complaints or grievances that require escalation or formal resolution.

The Grievance Officer will acknowledge consumer complaints within 48 hours of receipt and will make reasonable efforts to redress the grievance within one month from the date of receipt, subject to the nature and circumstances of the complaint and applicable law.

5. How to Submit a Grievance

Customers may submit a grievance by emailing:

grievance@zodesk.tech

To help us investigate and resolve the matter efficiently, the complaint should preferably include:

Customer's full name
Order number, if applicable
Registered email address or phone number
Description of the issue or grievance
Relevant photographs, videos, invoices, or other supporting documents, where applicable

Upon receiving a complaint, zodesk may request additional information reasonably necessary to investigate and resolve the matter.

6. Intellectual Property

The zodesk name, logo, branding, product designs, 3D models, photographs, graphics, illustrations, videos, website design, written content, product descriptions, and other original materials displayed on this website are owned by or licensed to zodesk and may be protected under applicable intellectual property laws.

Unauthorised copying, reproduction, modification, distribution, commercial exploitation, reverse engineering, or other unauthorised use of zodesk's intellectual property is prohibited.

The purchase of a physical 3D-printed product does not transfer ownership of the underlying digital 3D model, design file, artwork, or other intellectual property to the purchaser.

7. 3D-Printed Products

zodesk products are manufactured using 3D-printing technology.

Due to the nature of the manufacturing process, individual products may have minor variations in:

Layer lines
Surface texture
Finish
Colour
Appearance
Dimensions within reasonable manufacturing tolerances

These characteristics are normal aspects of 3D printing and do not automatically constitute manufacturing defects.

Customers should review the product description, specifications, dimensions, usage instructions, and applicable safety information before purchasing and using a product.

8. Product Information

zodesk makes reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, pricing, and other information displayed on the website are accurate and current.

However, minor variations or errors may occasionally occur.

Product images may also appear slightly different depending on the customer's display, lighting conditions, or other technical factors.

Where a material error is identified, zodesk reserves the right to correct the information and take appropriate action in accordance with applicable law.

9. Website Content

All content published on the zodesk website is provided for informational and commercial purposes.

zodesk makes reasonable efforts to maintain accurate and up-to-date website content but does not guarantee that every piece of information will always be completely free from errors or omissions.

zodesk reserves the right to update, modify, remove, or replace website content, product information, designs, and services at any time.

10. Third-Party Websites and Services

The zodesk website may contain links to third-party websites, applications, payment providers, shipping providers, social media platforms, or other external services.

zodesk does not control the independent operation, content, availability, security, or privacy practices of third-party websites and services.

Customers should review the applicable terms and privacy policies of such third parties before using their services.

11. Legal Compliance

zodesk operates its business in accordance with applicable laws and regulations of India.

Nothing contained in this Legal Notice, or elsewhere on the zodesk website, is intended to exclude, restrict, or waive any consumer right or legal remedy that cannot lawfully be excluded or restricted under applicable law.

12. Related Policies

For additional information about purchasing and using products from zodesk, customers should also refer to the following policies available on our website:

Terms & Conditions
Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy
Cancellation Policy

These policies form part of the terms governing the use of the zodesk website and purchase of products, to the extent applicable.

13. Contact Information

zodesk

Legal Trade Name: SADHU RAHULKUMAR RAMESHBHAI
Legal Business Name: zodesk
Website: https://zodesk.tech

Registered / Principal Address